All orders placed between November 1st ,2019 through December 31st, 2019 can be returned through January 31st, 2020. Final sale items are not eligible for returns.
All Standard Ground Shipping orders are processed within 2-3 business days, Monday through Friday. Please allow 7-10 business days for your orders to arrive. Orders are not shipped or delivered on weekends or holidays. Shipments may be delayed if we are experiencing a high volume of orders.
All return merchandise authorizations (RMA) must be requested on or before January 31st, 2020. Customers must contact customer service if their purchase is past the standard 30-day return window in order to create a RMA.
All returns without an approved RMA will be refused and returned at the customer’s expense. A $7.95 prepaid shipping label fee will be deducted from your refund and can be requested by contacting customer service at 1-888-279-3600. Otherwise, customers are responsible for their own return shipping fees.