CUSTOMER CARE

Domestic Shipping

Yellow Box offers free standard shipping to the 48 contiguous United States for all orders over $75. If your order is received after 12:00PM PST it will be shipped out the next business day. Please note that we do not ship on the weekends or on nationally observed U.S. holidays.


All orders are processed within 2-3 business days.Orders made after 12:00PM PST will be processed on the next business day.

Shipping Method Delivery Time Order Subtotal Shipping Charge
Standard Shipping 3-7 business days $74.99 or less $7.95
Standard Shipping 3-7 business days $75+ FREE
USPS Priority Mail 2-3 business days No Minimum Based On Location**
UPS Overnight Next Day No Minimum Based On Location**

** Shipping rate will be calculated at checkout.
** All Overnight order place before 12pm PST will be shipped the same day.

Hawaii, Puerto Rico, Alaska, APO/FPO/DPO.


Shipping Method Delivery Time Order Subtotal Shipping Charge
Standard Shipping 7-15 business days $74.99 or less $7.95
Standard Shipping 7-15 business days $75+ FREE
USPS Priority Mail 3-5 Bussiness days No Minimum Based On Location**

International Orders

Unfortunately, we do not offer international shipping at this time. Please contact us at info@yellowboxshoes.com

Orders over $200

For safety we require signatures upon delivery for domestic orders over $200 via Fedex Ground. Yellow Box is not responsible for lost or stolen packages. For more information about your order, please contact us at info@yellowboxshoes.com

Order Status

Tracking information will be available once your order has left our distribution center. You will receive an email with your tracking number when your order has successfully shipped. Please note that it could take up to 48 hours for your tracking number to be available.

Failed Deliveries or Return Packages

If your package is returned to us due to an incorrect address or multiple failed delivery attempts via your carrier, Yellow Box will not be responsible for the cost of reshipping your order back to you.

Lost and Stolen Packages

We have partnered with Route Shipping Insurance to provide easy and affordable shipping insurance for all orders made directly on yellowboxshoes.com
  • Orders $100 and under can be insured for as little at $0.98
  • Orders over $100 can be insured for 1% of the total order cost

To be insured you must add Route Shipping Insurance to your order at checkout to protect your package from loss, damage, or theft.

You can file claims directly with Route by following the instructions in their follow-up email (which you will receive after you've made your order) or online via Route's File A Claim form. See more info here: https://help.route.com/hc/en-us

Please always make sure your packages will be delivered to a secure address. Without the purchase of Route shipping insurance Yellow Box is not responsible for and cannot replace lost, stolen, or damaged goods.

Fraud Prevention

Yellow Box takes every precaution to keep your data secure. Orders placed with a shipping address that does not match the billing address may be subject to verification prior to processing.
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